CHOPCHOP PRIVACY POLICY
At ChopChop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application or services.
1. Information We Collect
- Personal Information such as name, phone number, email address, delivery address, and payment details.
- Location Data to support deliveries and app functionality.
- Device and usage information such as device type, IP address, operating system, and app activity.
For Riders:
Applicants using the rider app are required to upload a valid ID. This is collected strictly for identity verification and security purposes only. Your information is kept secure and is not shared or used for any unauthorized purpose.
2. How We Use Your Information
- To process and deliver your orders
- To connect customers, riders, and vendors
- To personalize your experience on our platform
- To communicate important updates, notifications, or offers
- To improve our services and app performance
- To maintain safety, security, and prevent fraud
3. Sharing of Information
We may share your data with trusted third-party services (such as payment processors and delivery partners) strictly for service delivery.
We do not sell or rent your personal information to any third party.
4. Data Security
We implement strong security measures to protect your data, including:
- Data encryption
- Secure servers
- Restricted access controls
- Continuous system monitoring
Your data is safe with us, and we take all reasonable steps to protect it.
5. Your Choices
- You can access or update your personal information anytime through your account settings.
- You may opt out of promotional messages through notification settings.
6. Children's Privacy
ChopChop does not knowingly collect personal data from individuals under the age of 15. If such data is identified, it will be deleted immediately.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our platform with the updated effective date.